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Our quotation is an offer by Radish Events Pty Ltd ABN 76 151 342 915 (we, us) to provide you (Client) with catering and related services on the nominated date of your event (Date) at the venue specified, for the price(s) itemised in the quotation schedule, subject to the governing law of NSW Australia. Upon acceptance of your quote, whether digitally, verbally or in writing, you acknowledge that you agree to the following Terms & Conditions. You also declare that you have full authority to represent your employer when entering this agreement (if applicable).

For the purposes of this T&C, the definition of a Business Day is Monday to Friday, 9am - 5pm.

Confirmation and changes to final numbers:
Please note your booking is only secured after payment of the deposit has been made, unless otherwise agreed by us in writing.

After the original Quote is accepted and deposit is paid, we can agree to a reduction in food spend of no more than 10%, or an unlimited increase depending on availability. Final guest numbers must be confirmed no later than 6 business days prior to the Date of the event.

Price increases and inflation:

Any quotes provided are valid for up to 30 days, unless agreed otherwise in writing by our team. Upon expiry, a new quote can be drafted, subject to price changes and updates.

Our prices may be subject to increases due to inflation and fluctuations on food supply & staffing costs without prior warning.

Once a quote is accepted, any prices indicated on the quote will be locked in and permanent, and will no longer be affected by price increases.

If new items are added to the order at a later time, these additional items may be subject to the most up-to-date prices.

Bookings for events beyond the current year (January to December):

Our price tables are valid for the current year only, defined from January 1st to December 31st. The year’s prices are released every January.

If you are booking an event with a date beyond the current year, your quote or booking will be subject to the price changes relevant to the year of your booking. We commit to limit any price increases to a maximum of +5% on top of your total booking.

Venue and staff charges:
Prior to the event, the parties will both agree on the number of staff required for your event. Where hired staff are required, an estimate of costs will be included in the event quote. Please note all staff are booked for a minimum of 4 hours. Where the event requires less than 4 hours of service, the minimum fee will still be charged. Should an event extend beyond the agreed finish time, you will be responsible for any additional venue or staff charges.

Hired equipment, styling props and repurposed flowers:
Some of our service formats include styling setups with a variety of props, including boxes, stands, tablecloth, books, candles, repurposed flower arrangements and tables. These will be delivered to you and set up by our team, and must be returned to us in full and undamaged. Additionally, we may arrange the hire of any additional items that may be required for an event. Hired items, as agreed by you, will be reflected in your final invoice. 

You will be responsible for any shortfalls, losses or guest breakages of hired items and of our own styling props. The cost of each item will be determined at our discretion, considering the original value of such item.

*Please note that the most common missing items are flower arrangements (naturally, they look so good!), so we ask kindly that you take care of these =)

On menus, dishes and dietaries:

We note that our menu is seasonal and certain items may not be available in the lead up to your event due to environmental conditions or other matters outside of our control. We aim to use the freshest and market best available produce, prepared under hygienic conditions, with due care and skill.

Important note regarding allergies: we are dedicated to providing delicious and safe food for everyone, and will do our best to accomodate all dietary requirements. We take food safety and allergies seriously. However, we cannot guarantee that our food will contain no traces of nuts, gluten, shellfish, lactose, soy, and other major allergens, as we do use these ingredients in our kitchen and often so do our suppliers. If you have a guest with a severe allergy, this may not be possible. 

Limitation of liability:

a) To the maximum extent permitted by applicable law and subject to clause (b) below, the total liability of each party in respect of loss or damage sustained by the other in connection with this agreement is limited to the total fees paid by you to us in the 3 months preceding the date of the event give rise to the relevant liability.

b) Clause (a) does not apply to your liability in respect of loss or damage suffered by us arising from your breach of this agreement or negligent, fraudulent or criminal acts or omissions.

c) Client obligations: it is your obligation to remove all valuable goods from the areas in which we will be working, where practical; and inform us of any special instructions regarding specific equipment.

We appreciate that your organisation may have its own standard terms and conditions however we note that our offer is made to you based on the risk profile set out in these Terms & Conditions. Accordingly, these Terms & Conditions shall prevail unless separate terms are agreed and signed by both parties.

Force Majeure:

Neither party will be liable for failing to perform its obligations under this agreement as long as the failure is triggered by something beyond its reasonable control. This clause does not excuse payment of monies due.

Payments:

Payment for our services must be made within the due dates indicated below for each type of event (weddings, corporate or private). Failure to provide payment by the due date may incur additional fees. These fees may include administrative charges for chasing balances of up to $100, and when the payment is outstanding for more than 10 Business days, we reserve the right to access a debt collection organisation and relay the incurred costs on to the Client.

Payment Terms:

Upon acceptance of your quote, you agree:
- to pay a 35% non-refundable deposit, for which payment is due immediately;
- that the balance is due and payable in full at least 10 Business Days (in Sydney) before the Date of the event;
- any additional services you request will be charged in a separate invoice and payable within 5 Business Days after the Date of the event.

Full payment is due and payable immediately upon acceptance of your quote where the Date of the event is to occur within 20 Business Days or the amount is less than $1,000.

Cancellation policy:

If you have to cancel your event for any reason, you agree that:
- there will be no refund of any amount where the Date of the event is less than 20 Business Days away; or
- if the Date of the event is more than 20 Business Days away, you will only forfeit the deposit.

If we have agreed to provide a credit note, we note that once you have applied the said credit note towards a deposit or other payment, it will be irreversible and non-refundable.

Payment terms:

Upon acceptance of your quote, you agree:
- to pay a 50% non-refundable deposit, for which payment is due immediately;
- that the balance is due and payable in full at least 5 Business Days (in Sydney) before the Date of the event;
- any additional services you request will be charged in a separate invoice and payable within 5 Business Days after the Date of the event.

Full payment is due and payable immediately upon acceptance of your quote where the Date of the event is to occur within 10 Business Days or the amount is less than $1,000.

Cancellation policy:

If you have to cancel your event for any reason, you agree that:
- there will be no refund where the Date of the event is less than 5 Business Days away; or
- if the Date of the event is more than 5 Business Days away, you will only forfeit your deposit.

If we have agreed to provide a credit note, we note that once you have applied the said credit note towards a deposit or other payment, it will be irreversible and non-refundable.

Payment Terms:

Upon acceptance of your quote, you agree:
- to pay a 25% non-refundable deposit, for which payment is due immediately;
- that the balance is due and payable in full at least 5 business days before the Date of the event;
- any additional services you request will be charged in a separate invoice and payable within 5 Business Days (in Sydney) after the Date of the event.

Full payment is due and payable immediately upon acceptance of this quote where the Date of the event is to occur within 10 Business Days or the amount is less than $1,000.

Cancellation policy:

If you have to cancel your event for any reason, you agree that:
- there will be no refund of the full amount where the Date of the event is less than 5 Business Days away; or
- if the Date of the event is more than 5 Business Days away, you will only forfeit the deposit.

If we have agreed to provide a credit note, we note that once you have applied the said credit note towards a deposit or other payment, it will be irreversible and non-refundable.